Ifthe terms expired and you didn’t get a refund, contact AliExpress support again. Is It Possible to Open the Dispute Again? Unfortunately, there is no such an opportunity. The dispute can be opened only once and you can edit it 4 times. How to Open the Dispute on AliExpress if It is Closed by the Seller but the Product wasn’t Delivered
Askingto extend delivery time. This seller asked me to extend the delivery time for an order i placed on May 5th due to the lockdown in China. I’m not sure what to do because on my order, it says it’ll issue a refund automatically if my order doesn’t get shipped in two days. Either way it’s looking like i won’t be receiving my orderOfficially the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an
Pleasecheck Orders - In dispute, tap Dispute in Progress for updates/detail information of the dispute. - If the seller agrees with your request of Refund Only or if he/she doesn't reply within 5 days, AliExpress dispute team will step in directly and offer solutions for you, please pay attention to updates of the dispute, and respond in
7minute read. Last Updated on October 24, 2022. Are you interested in knowing what to do if your package is canceled? Shipment problems could happen if
Vendorkeeps rejecting cancel, but doesn't ship order; you get automatic refund once processing time passes. Vendor keeps rejecting cancel, ships the product. You wait to receive item and then file dispute because vendor did not cancel, or you did not receive (bogus tracking). Either way, AliExpress refunds (or possibly gives you free return Theseller has a processing time to send the goods. If the processing time ends and your seller fails to send the package, your order will be automatically cancelled and you'll get a full refund. I messaged the seller and he said the item will be shipped today. Only 7 hours of processing time are left though .Soif you trust the Seller, then the best bait is to cancel the order as per his instructions. I HAVE NEVER BEEN CHEATED IN REFUND FOR THE CANCELLED ORDERS. At the same time I must admit that I NORMALLY buy cheap but specialty items from AliExpress costing below $10-15.
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